If you cannot find recorded files, try the following method.

After performing a recording, it will be complete when you click the Stop button, not the Pause button.

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Also, a recorded file only appears in the chat window of the user who has performed the recording and only he/she may download it.

If you do not see a recorded file,

first click the three-dotted icon next to Chat/Participants to find Announcements, Files, and Record.

Click Record and you will see the recorded file. Then, download the file.

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/3f5447ec-de7f-444a-8519-d33bc9accec9/Untitled.png

However, if you are a Basic or Premium plan user,

the Record feature is not available.

Please note that recoding will not proceed even if there is the Record button at the top.